Jose Sarmento Matos

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Location: Lisbon
Nationality: Portuguese
Biography:         Born in Sintra (Portugal) in 1988, José Sarmento Matos is a Portuguese documentary photographer based in between Lisbon and London. In December 2014 he completed a MA in Photojournalism and Documentary Photography at... read on
Public Project
How Can I help You?

“How can I help you?” is a photo documentary on call centers and the daily life of their employees. The first two chapters were focused on the two biggest markets in this industry, India and the Philippines. 

Together they employ two million people who are calling and taking calls to and from such faraway places as the USA, the UK and Australia. With “How can I help you?” I want to reveal the lives of this faceless people with whom we may talk on a daily basis.

This is a on-going project and in the next couple of years I intend to cover 3 other important countries in this industry worldwide. My final aim is to publish a book in order to leave a document as a legacy about these workers which one day will be replace by technology.


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